Frequently Asked Questions

Help! The item I want is out of stock.

Don’t worry, it will return. Feel free to send a message if you would like to be notified when it’s back, or if you’d like to buy a larger quantity than what we have available.

Can you print my model for me?

Send us a message using the contact form and we’ll follow up to discuss how we can best help you.

Will you make _______?

At this time we are not taking custom CAD work. However, if you have a suggestion for a product that would fit well in our lineup, give us a shout! If your question concerns a variation on something we already make, there’s a very good chance we can make it happen.

What about other scales?

If you model in a different scale but you’d still like to use our products, send us a message. We can usually accommodate scales larger than HO, and depending on the item it may be possible in N as well.

Truck Notes:

Trucks are 3D-printed in semi-translucent black resin and painted black. In the event you desire trucks in another color, we do not recommend you strip the black paint, as this can cause the trucks to warp, or worse. If you need a large quantity of trucks in another color, please contact us and we will see how we can accommodate you.

Our testing indicates the axle bearings will wear over time, but only to further refine the needlepoint shape and not to create excessive side-to-side play. If you run your trucks extensively and have a different experience, please contact us. If necessary, bearing surface can be lubricated with graphite or Neolube (trucks come pre-treated with Neolube) for enhanced rotation.

The resin used can be somewhat brittle if not handled carefully. Wheelsets can be removed for painting/weathering; however, be careful not to flex the truck frame more than necessary to do this, and try not to remove/install wheelsets more than is necessary. The screw hole can be carefully enlarged if needed with a round file or drill bit in a pin vise. If the drill bit begins to stick, immediately back off the bit before drilling further to avoid cracking the truck frame.

We only produce trucks with semi-scale (code 88) wheelsets because we believe in providing our customers with the best possible product.  The wheelsets should operate with no issue over reasonably well-laid track and through relatively modern turnouts. That said, if you prefer to use code 110 wheelsets, contact us and we can provide truck frames without wheelsets for you in larger quantities. Trucks are designed for wheelsets with approximately 1.005″ axle lengths.